Welcome to Lolafresh Hub (“we,” “our,” “us”). By accessing or using our website [www.lolafreshhub.co.uk] (the “Site”) and related services, you agree to be bound by the following Terms of Service. Please read them carefully before using this website.

1. Acceptance of Terms

By using our Site, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our Site or services.

2. About Lolafresh Hub

Lolafresh Hub is a retail grocery store located at:
5 Fothergill St, Treforest, Pontypridd CF37 1SG, United Kingdom.
We specialize in authentic African and Caribbean food products, fresh produce, and household essentials.

3. Use of the Website

You agree to use this Site only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the Site.

You must not:

• Use the Site to engage in fraudulent or illegal activities.
• Attempt to interfere with the Site’s functionality or security.
• Copy, reproduce, or exploit any part of the Site without written consent.

4. Product Information

We make every effort to display accurate product descriptions, prices, and images. However, errors may occur.
Lolafresh Hub reserves the right to:

• Correct any errors, inaccuracies, or omissions at any time.
• Change or update product information without prior notice.

5. Pricing and Payment

All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
Payment must be completed at checkout or in-store before goods are released.
We reserve the right to modify prices or discontinue products without notice.

6. Orders and Availability

Placing an order does not guarantee availability. If an item is out of stock, we will inform you and may suggest alternatives or issue a refund if applicable.
We reserve the right to refuse or cancel any order at our discretion.

7. Returns and Refunds

For health and safety reasons, perishable items (such as fresh produce, meats, or opened packages) cannot be returned.
Non-perishable items may be returned within 7 days of purchase if unopened, unused, and accompanied by proof of purchase.
Refunds are processed to the original payment method after verification.

8. Delivery and Collection

If delivery or pickup services are offered, we will do our best to ensure timely delivery. However, delays may occur due to circumstances beyond our control.
Lolafresh Hub is not responsible for delays caused by third-party couriers or incorrect delivery information provided by customers.

9. Intellectual Property

All content on this Site — including text, images, graphics, and logos — is the property of Lolafresh Hub and is protected under copyright law.
You may not reproduce or use any content without prior written consent.

10. Limitation of Liability

Lolafresh Hub will not be liable for any direct, indirect, incidental, or consequential damages resulting from:

• The use or inability to use our Site or products.
• Errors, delays, or interruptions in the Site.
• Unauthorized access to your data or communications.

Your use of this Site is at your own risk.

11. Privacy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your information.

12. Changes to Terms

We may update these Terms from time to time. The latest version will always be posted on this page with the “Last Updated” date.
By continuing to use the Site after updates, you accept the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Lolafresh Hub
📍 5 Fothergill St, Treforest, Pontypridd CF37 1SG
📞 +44 7507 770677